Faq's

To avoid confusion among passengers, Flydeshi.com has come up with a multitude of ways, through which the flight-booking can be made easily. You can directly visit the official website and through the provided, “booking” Option, choose your desired package and reserve the itinerary. A call can also be given to the customer executives and the reservation can be made instantly.

After you have booked an Itinerary with us, an E-Ticket will be issued, confirming your reservation and providing all the necessary details of your flight, such as terms and conditions of purchased fare along with complementary services. This Ticket shall be sent to your registered e-mail address, which you must download later for further use.

Coming across a situation, where your booked flight is canceled by the airline itself is not usual, but some instances might happen. Nevertheless, you have the option to retrieve the paid ticket price as a refund, but the formulated policies by the concerned airlines must be kept in mind. Usually, it relies entirely on the reason for cancellation and the conditions of your purchased fare.

You may be entitled to modify some specific flight details with us, but the sanctioned set of rules and guidelines must be followed. In some scenarios, an extra fee or penalty might be charged, or it can also be free of cost. However, for a better understanding of these policies, it is advised to reach out to our customer-service officials on +1 801 701 7901, as they are available 24*7.

Yes, you may take your pet with you to your dream destination, but certain restrictions or formulated guidelines must be followed. All the necessary information regarding the pet, like weight measurements, health certificates must be provided precise, so that onboard problems can be avoided, and a smooth flight is assured. For a detailed idea, you can directly approach to your concerned airline..

For any issue, be it associated with booking-procedure, flight-changes, services, and features, feel free to reach out to our customer agents, who have got your back 24*7. You can just give a call on support number, +1 801 701 7901 and within a few minutes communicate with them. On every step of your journey, you can get assistance for a hassle-free voyage.

Flying cheaper may sound more like a dream to some, but stay assured our coupons and vouchers will be your best bet. While proceeding with the payment button, you can enter the promo-code or received voucher number and complete the reservation on a cheaper price. On our official website, under the discount section, you may also find amazing concessions.

Once you are done with booking procedure, you are eligible to check in your flight within the allowed timeframe. Normally, the check-in is allowed to be done up to 2-3 hours before scheduled departure and begins around 24 hours before it. An array of options has been set out making it easier for you to get your boarding pass, such as, web-check-in, self-check-in or Kiosk, Mobile-check-in, etc.

Canceling travel plans is already exhausting, so the procedures to apply for a refund are as easy as falling off a log. A multitude of methods have been given, like filling out a refund form, but it is essential, that you have an idea of the refund policies of your concerned airlines and check first, if you are eligible for it or not.

Yes, you may be permitted to fly with your two-year-old, but it basically is the decision of the concerned airline. The minimum age at which infants are allowed to travel is generally 2 months and providing all the asked documents like, vaccination proofs is a must.

In circumstances of lost baggage, you may without any doubt visit the lost and found section and submit a request for misplaced bags reimbursement. It is also wise to get in touch with the concerned airline team and enquire about the situation elaborately, without any further delay.