How to get a refund on a non-refundable flight?
Booking a non-refundable ticket from any airline limits the option for you to get a refund for canceling the ticket. To get a refund for a non-refundable ticket, the passenger has to cancel their booking by filling out a refund form or by contacting customer service. Before making any modification to the non-refundable ticket, you should read the policies, as each airline might have different terms and conditions.
Airlines policy on non-refundable tickets:
- Passengers will get a refund on the non-refundable ticket for canceling them within the first 24 hours of booking.
- Almost every airline does not allow a refund for canceling the flight after 24 hours of the reservation.
- In case, you do get a refund for the ticket, then it will be provided in the form of travel credit with an expiration date of 1 year from the date of issue.
- If you have to cancel the non-refundable ticket because of any medical conditions or health issues, then you will offered a full refund or a few modifications depending upon the airline.
- For any reason, if the flight gets canceled or delayed by more than 4 hours, then you are eligible to receive a full refund.
Modes to request a refund for the non-refundable ticket:
Requesting the refund online
To request a refund from the airline, fill out the refundable form through the airline's website. You have to fill out the requested details on display and provide the reason for canceling the ticket. After the verification, if the ticket is eligible for a refund, then the airline will transfer travel credit to your account. The process to fill out the online refund is mentioned below:
- Open the airline's website or mobile application on your browser.
- Go to the "Help Center" tab from the homepage.
- Choose the option to request a refund, and you will be directed to a form.
- Enter the personal details and requested flight information.
- After submitting the form, it will take a few days for the airline to verify the details and they will transfer the travel credits to your account.
Call the airline's phone number.
You can also speak to a live person via phone number to request a refund on the non-refundable ticket. The executive will get you information on the ticket and also provide the relevant information. Given are the instructions to call the airline for a refund:
- Make a call to the airline's phone number and choose
- Then, you have to press the IVR button to request a refund.
- The call will be transferred to a live person from customer service.
- Share the requested booking details and describe the situation.
- The executive will get you the details and assist with the refund process.
Can I change my non-refundable ticket to a refundable ticket?
Passengers can convert their non-refundable ticket to refundable depending on the airline through which they have booked the ticket. You will also have to pay some additional charges for making the changes. If you do not have proper information regarding the ticket or need assistance with anything, then connect with customer service.